I respect your concerns about privacy and value the relationship in the digital age. 

This Privacy Policy describes the types of personal data I collect about my customers, how I use this information, with who the data can be shared and your rights as a customer regarding my use of this information. 

The primary source of collecting customer information is my website www.thoualone.com 

YOUR INFORMATION

When you use my site, there are a couple of ways in which you provide information, and other data to me.

By using this site or any social media interaction, you consent to the processing and collecting of this data, on the terms and reasons which are explained below.

The types of personal data you provide to us may include:

  • Contact information (such as name, email address and mobile or other phone number)

  • Age or date of birth

  • Gender

  • Payment information (such as your payment card number, expiration date, and card security code)

  • Shipping and billing information (such as delivery address, and billing address)

  • Purchase history

I may use your information to:

  • Send you our newsletters from time to time.

  • Make payments for the purchase of goods & services.  

  • Ensure that content form our site is presented in the most effective manner for you and your computer.

  • Provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

  • Allow you to participate in interactive features of our service, when you choose to do so.

  • Notify you about changes to our service.

If you do not want us to use your information for marketing purposes, please inform us by writing to connect@thoualone.com

Please note that if you click on, or follow, any links from this site to external websites, the privacy policy will no longer apply.

Please check the privacy policies of any such external site before submitting any personal data, as I cannot accept any responsibility or liability in relation to them.

LEGAL BASIS FOR USE OF INFORMATION

I'll use the information you provide for the above purposes if:

  • it is necessary to perform a contract to which you are party (e.g., to process your payment and deliver the products you have ordered); or

  • we have obtained your consent; or if

  • we have a legitimate interest in doing so (including a legitimate interest in performing marketing activities, research activities, data analytics, internal administration functions, processing and enforcing legal claims and conducting the business in compliance with all applicable laws, relevant industry standards and our policies).


DATA STORAGE

All information you provide is stored in secure servers. Any payment transactions will be encrypted using SSL technology.

I do not store credit card details nor do I share customer details with any third parties.

I take your privacy very seriously, and will take all reasonable steps to protect your personal data, but please be aware that any data which you send to our site is sent at your own risk.

The data that I collect from you may be transferred to, processed and/or stored at a destination outside the European Economic Area (“EAA”). By submitting your personal data, you agree to this. I will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.


TARGETED ADVERTISING

I may also use third-party platforms, including platforms operated by social networks, such as Google, Facebook and Pinterest, to show you interest-based ads.  To opt-out of these ads, you must change your preferences by clicking on the cookie control tool above and unselect the “targeting” setting. These platforms may have their own privacy notices or policies, which we strongly suggest you review.

YOUR RIGHTS IN RELATION TO PERSONAL DATA 

You have the right under the Data Protection Act to access the information which we hold about you.

If you wish to exercise this right, please send your request to connect@thoualone.com

I will always correct or delete any data once made aware of the request as such.  If you would like to remove your data from the records please contact  connect@thoualone.com