our appointments, sessions and your well-being is very important to me and I understand that sometimes, sh*t happens and life can throw all sorts of curve balls.

If you need to reschedule your appointment, I respectfully request at least 24 hours notice in order to offer a reschedule .

if a cancellation is required, i will need a minimum of 48 hours notice as this compromises any appointments i can offer to other clients.


Thou Alone Policy:

  • Cancellations made 7 days or more in advance of the service date will receive a 100% refund 
    Cancellations made within 24 hours will not receive a refund

  • Any cancellation or reschedule made less than 24 hours will result in a fee. The amount of the fee will be equal to 50%  of the reserved service

  • If you are more than 15 minutes late for your service, i will not be able to accommodate you.
    In this case, the same cancellation fee will apply.  i will do my very best to reschedule your service for another time that is convenient to you

  • I require pre-payment to hold your appointment. Cancellation fees will be charged to your payment method on file from the original booking

  • In the event of a true, unavoidable emergency, all of your cancellation fee may be applied to future services as a credit

  • for the 4 and 6 pack bundles, all sessions must be used within 4 and 6 months respectively